Cato Sports Private Limited
About Office
E-4/86, Near 10 Number Market, Arera Colony, Bhopal, Madhya Pradesh India 462016
+91 9893559552
catosports@gmail.com
Comprehensive shipping and delivery information with detailed timelines and tracking options
Note: This policy applies to physical products only. Our sports analytics services are delivered on-site or digitally and do not require physical shipping.
CATO SPORTS PRIVATE LIMITED is committed to delivering your sports equipment and related products safely and on time. This policy outlines our shipping methods, delivery timelines, and associated charges.
This shipping policy covers the following physical products:
| Delivery Zone | Standard Delivery | Express Delivery | Same Day Delivery* |
|---|---|---|---|
| Bhopal City | 1-2 business days | Same day | Available |
| Madhya Pradesh | 3-5 business days | 1-2 business days | Not available |
| Major Metro Cities | 4-6 business days | 2-3 business days | Not available |
| Other Cities | 5-8 business days | 3-5 business days | Not available |
| Remote Areas | 7-12 business days | 5-8 business days | Not available |
* Same day delivery available only within Bhopal city limits for orders placed before 12:00 PM
| Order Value | Local (Bhopal) | State (MP) | Pan India |
|---|---|---|---|
| Below ₹500 | ₹50 | ₹100 | ₹150 |
| ₹500 - ₹1,999 | ₹30 | ₹80 | ₹120 |
| ₹2,000 - ₹4,999 | ₹20 | ₹60 | ₹100 |
| ₹5,000 and above | FREE | FREE | FREE |
Additional charges apply for express delivery:
Order Confirmation: Immediate (upon payment verification)
Inventory Check: 2-4 hours
Packaging: 4-8 hours
Quality Check: 2-4 hours
Dispatch: Within 24 hours (for in-stock items)
Pickup by Courier: Same day or next business day
1st Attempt: Original scheduled delivery
2nd Attempt: Next business day
3rd Attempt: Within 48 hours of 2nd attempt
Final Notice: Package held at local facility for 5 days
Return to Sender: After 5 days if unclaimed
Customers can reschedule deliveries:
For high-value items (above ₹10,000):
Special handling for delicate sports equipment:
Currently, we offer limited international shipping:
SAARC Countries: 7-12 business days
Asia Pacific: 10-15 business days
Europe/USA: 12-20 business days
Other Countries: 15-25 business days
Note: International shipping charges and customs duties are additional and borne by the customer.
For delivery delays beyond committed timeline:
Delivery services may be affected during:
Delivery timelines may be extended due to circumstances beyond our control. Customers will be notified promptly with revised delivery estimates.
Email: catosports@gmail.com (Subject: Delivery Support)
Phone: +91 9893559552
WhatsApp: +91 9893559552
Address: E-2/365, ARERA COLONY, G/F ARERA COLONY, Bhopal, Bhopal, Madhya Pradesh, 462016
Support Hours: Monday to Saturday, 9:00 AM to 7:00 PM IST
Emergency Support: Available for express deliveries
Last updated: June 22, 2025
E-4/86, Near 10 Number Market, Arera Colony, Bhopal, Madhya Pradesh India 462016
+91 9893559552
catosports@gmail.com